State Disaster Management System and Emergency Operation Center Essay

State Disaster Management System and Emergency Operation Center - Essay Example This is even without considering the impacts of Hurricane Katrina from a couple of years prior. This article is a brief on the activities (readiness, crisis reaction and recuperation) of the State Disaster Management System and the Emergency Operations Center in regard to tropical storms and flooding that normally goes with such occasions. The main thought for tasks in the State Disaster Management System is advancing it into a layered reaction framework that is perfect with the National Response Framework. This isn't just a government necessity (National Response Framework, 2008), yet in addition an educated choice since the calamitous impacts regarding tropical storms are in numerous events past a state’s limit. Collaboration between the state and the government fiasco reaction unit makes the reaction synergistic and increasingly viable, in contrast to disconnected endeavors. The following thought in this exposition is an early admonition framework and calamity readiness. This will generally rely upon compelling correspondence and contact which for this situation will be encouraged by the best in class Emergency Operations Center. The middle will join Information, Communication and Space Technologies (ICST) which bear wide-running applications for seizing, lessening and alleviating catastrophe, for example, storm and floods (Sahu, 2009). Liaising with climate figure offices followed by proficient correspondence to occupants will be streamlined through the ICST framework. The subsequent stage to consider is the crisis reaction in case of a typhoon. Through the Emergency Operations Center, the degree of flooding at top time in various geological focuses will be set up. This will be trailed by a powerful harm appraisal since the fiasco itself might be dynamic. Ultimately, evaluation of influenced populace and foundation will be done (ERS, 2010). This investigation will take into consideration a

Dropout Prevention With A New Method Essay Example | Topics and Well Written Essays - 1250 words

Dropout Prevention With A New Method - Essay Example In this way, youngsters who proceed with the arithmetic succession all through secondary school will undoubtedly have extra profession openings (Leder; Smith). Imagine a scenario in which these youngsters will not complete secondary school. What are their odds of having vocations that they can reliably seek after? Examining a second time the rundown of specific laborers that the country sees as generally significant as far as its Gross Domestic Product †is an update that secondary school and school dropouts working at McDonald’s and Walmart have no possibility of joining the positions of those referenced on the rundown. Absence of formal training is a barricade. However, school dropouts make one of the biggest and the quickest developing youth bunches in America (Leonhardt). It might be that dropping out of school is turning out to be elegant on the grounds that specific profoundly effective and prosperous representatives like Bill Gates, Steve Jobs and Michael Dell are a ll school dropouts. The writer of an article distributed in 2005, ‘Men Want Retooled College Experience’ in USA Today, composed: â€Å"In secondary school, I was advised to look for the folks who left school before graduating on the grounds that they were the ones I’d be working for later.† It has been over and over said that prodigies don't generally feel spurred by the possibility of formal training. No different, Bill Gates, Steve Jobs and Michael Dell have given discourses on the significance of instruction (Men Want Retooled College Experience). Maybe they were alluding to understudies with normal knowledge; at the end of the day, their potential representatives. Research contemplates have demonstrated that understudies from low-pay foundations are bound to drop out of secondary school or school. Andy Blevins from southwest Virginia dropped out of school where he was getting C’s and D’s, to work rather on the floor of a market warehouse. â

Happy first day of classes!

Happy first day of classes! I hope everyone had a wonderful first day of classes today! I cant speak for everyone else, but I always get super excited to begin a new, fresh routine. The beginning of the semester (and frankly, every day) is a great opportunity to be happy about the many amazing things that you can have going on here at Illinois! Also, the first few days of classes give me an important reminder its perfectly OK to be a little lost, nervous, joyful, or feel whatever feelings you may have at the start of the semester. Today, I had my first class in Davenport Hall, and Ill admit I was a bit unsure of where to go. However, I still managed to be on time, and I had a great day! I really like my classes so far, and Im excited for the rest of this semester! Hope everybody enjoyed their first day of classes! Sarah Class of 2018 I'm from Grand Rapids, Michigan. I'm majoring in Communication in the College of Liberal Arts and Sciences.

The Nsa Had Committed 2776 Violations - 1698 Words

Maria Sanchez Professor Thrasher English 100 October 17, 2014 Final Rough Draft In 2012, people discovered that the NSA had committed 2,776 violations to the law. The NSA was mainly spying on other countries while those other countries were spying on the United States.The U.S. government tried to explain why they did those infractions with the excuse that they were unintentional. The court ruled it as unconstitutional. As of now, the United States has collected every single piece of data that has been placed on the world wide web and is stored in a metadata machine.This means that anyone can have access to any piece of private information, just by looking it up on the internet. The only ways to fix that is by either monetizing all data or using a wrapper. The option of monetizing would people would surely benefit from this meanwhile, the corporations and the government would significantly loose their power.†¨ To begin, Jaron Lanier, author of the article, â€Å"How Should We Think about Privacy?† and computer scientist at Microsoft Research, states that people should be able to have complete control over their personal information by monetizing it. This would lead up to being able to make profits out of his/hers private data by selling it. If the government or a corporation wants to own someones contact information, they would have to buy it off of the people at whatever price he/she puts on it because monetizing would allow one to have full power over their own privacy. This is

Terri Schaivo Euthanasia or Mercy Killing - 791 Words

The story of Terri Schiavo is definitely a controversial one, both medically and morally. In 1990, at the age of 26, Terri suffered from mysterious cardio-respiratory arrest. Even today, no cause for this arrest has ever been determined. Following her cardio-respiratory attack, Schiavo was diagnosed with hypoxic encephalopathy, which is a neurological injury caused by lack of oxygen to the brain. Post mortem, Schiavos brain was discovered to be half the normal weight, thus proving severe neuronal atrophy (Medical Examiner, District 6, Largo, Florida) after her attack, Schiavo was placed on a ventilator. Later, her heart and respiratory systems were able to function normally on their own; however, Schiavos neurological functions were†¦show more content†¦Although my stand on the Schiavo case is not entirely based on Catholicism or its teachings, I believe the church would agree with my decision to have kept Terri Schiavo alive. However, I believe that if Schiavo had contracte d a life-threatening condition, and had been in a persisting vegetative state, the person responsible for Terri, whether it had been her parents, or husband, would have definitely been within their rights to quickly and peacefully end her life. Also, the Catholic Church would have probably seen Michael Schiavos alleged infidelity and desire to re-marry as a motive to end his wifes medically assisted existence. Works Cited: http://www.cnn.com/2005/LAW/03/31/schiavo/index.html http://www.terrisfight.org/ http://en.wikipedia.org/wiki/Terri_Schiavo http://www.blogsforterri.com/archives/5050439_autopsy%20report%20and%20supporting%20documents.pdf http://en.wikipedia.org/wiki/Euthanasia http://www.euthanasia.com/

Medical Term Free Essays

Match each combining form with its closest de? nition. a. acanth(o) b. We will write a custom essay sample on Medical Term or any similar topic only for you Order Now actin(o) c. aer(o) d. algio e. amyl(o) f. andr(o) g. athero h. bacill(o) i. bacteri(o) j. bar(o) k. bas(o) l. bio 1. The closest de? nition for light. ________________________________________ 2. The closest de? nition for air. ________________________________________ 3. The closest de? nition for pain. ________________________________________ 4. The closest de? nition for starch. ________________________________________ 5. The closest de? nition for life. ________________________________________ 6. The closest de? nition for masculine. _______________________________________ Page 2 7. The closest de? nition for bacilli. ________________________________________ 8. The closest de? nition for bacteria. ________________________________________ 9. The closest de? nition for weight. ________________________________________ 10. The closest de? nition for spiny. ________________________________________ 11. The closest de? nition for base. ________________________________________ 12. The clo sest de? nition for plaque ________________________________________ Match each combining form with its closest de? nition. a. blast(o) b. cac(o) c. calci(o) d. carcin(o) e. hem(o) f. chlor(o) g. chondrio h. chore(o) i. chrom(o) j. chrono k. chyl(o) l. chym(o) 13. The closest de? nition for calcium. ________________________________________ 14. The closest de? nition for cancer. ________________________________________ Page 3 15. The closest de? nition for cartilage. ________________________________________ 16. The closest de? nition for bad. ________________________________________ 17. The closest de? nition for immature cell. ________________________________________ 18. The closest de? nition for chemical. ________________________________________ 19. The closest de? nition for chlorine. _______________________________________ 20. The closest de? nition for dance. ________________________________________ 21. The closest de? nition for chyle. ________________________________________ 2 2. The closest de? nition for color. ________________________________________ 23. The closest de? nition for time. ________________________________________ 24. The closest de? nition for chyme. ________________________________________ Page 4 Match each combining form with its closest de? nition. a. cine(o) b. coni(o) c. crin(o) d. cry(o) e. crypt(o) f. cyan(o) g. cyc(o) h. cyst(o) i. cyt(o) j. dextr(o) k. dips(o) l. dors(o) 25. The closest de? nition for dust. ________________________________________ 26. The closest de? nition for secrete. ________________________________________ 27. The closest de? nition for bladder. ________________________________________ 28. The closest de? nition for cold. ________________________________________ 29. The closest de? nition for movement. ________________________________________ 30. The closest de? nition for blue. ________________________________________ 31. The closest de? nition for circle. ________________________________________ 32. The closest de? nition for right. ________________________________________ Page 5 33. The closest de? nition for hidden. ________________________________________ 34. The closest de? nition for cell. ________________________________________ 35. The closest de? nition for thirst. ________________________________________ 36. The closest de? nition for back. ________________________________________ Match each combining form with its closest de? nition. a. dynamo b. electr(o) c. eosin(o) d. ergo e. esthesio f. ethmo g. etio h. ?br(o) i. ?uor(o) j. fungi k. galact(o) l. gen(o) 37. The closest de? nition for red. ________________________________________ 38. The closest de? nition for work. _______________________________________ 39. The closest de? nition for force. ________________________________________ 40. The closest de? nition for sensation. ________________________________________ Page 6 41. The closest de? nition for milk. ________________________________________ 42. The closest de? nition for electric. ________________________________________ 43. The clos est de? nition for ethmoid bone. ________________________________________ 44. The closest de? nition for cause. ________________________________________ 45. The closest de? nition for ? uorine. ________________________________________ 46. The closest de? ition for fungus. ________________________________________ 47. The closest de? nition for ? ber. ________________________________________ 48. The closest de? nition for producing. ________________________________________ Match each combining form with its closest de? nition. a. echo b. erythr(o) c. geront(o) d. gluco e. gonio f. granulo g. gyn(o) h. home(o) i. hydr(o) j. hypn(o) k. iatr(o) l. ichthy(o) Page 7 49. Select the combining form that best matches the de? nition red. ________________________________________ 50. Select the combining form that best matches the de? nition age. ________________________________________ 1. Select the combining form that best matches the de? nition sugar. ________________________________________ 5 2. Select the combining form that best matches the de? nition sleep. ________________________________________ 53. Select the combining form that best matches the de? nition angle. ________________________________________ 54. Select the combining form that best matches the de? nition treatment. ________________________________________ 55. Select the combining form that best matches the de? nition women. ________________________________________ 56. Select the combining form that best matches the de? nition sound. _______________________________________ 57. Select the combining form that best matches the de? nition same. ________________________________________ 58. Select the combining form that best matches the de? nition granular. ________________________________________ 59. Select the combining form that best matches the de? nition water. ________________________________________ Page 8 60. Select the combining form that best matches the de? nition scaly. ____________________________ ____________ Match each combining form with its closest de? nition. a. glyco b. idio c. immun(o) d. kal(i) e. karyo f. ket(o) g. kin(o) h. kyph(o) i. lact(o) j. atero k. lepto l. leuk(o) 61. Select the combining form that best matches the de? nition distinct. ________________________________________ 62. Select the combining form that best matches the de? nition immune. ________________________________________ 63. Select the combining form that best matches the de? nition potassium. ________________________________________ 64. Select the combining form that best matches the de? nition ketone. ________________________________________ 65. Select the combining form that best matches the de? nition nucleus. ________________________________________ 66. Select the combining form that best matches the de? ition sugar. ________________________________________ 67. Select the combining form that best matches the de? nition humpback. ________________________________________ Page 9 68. Select th e combining form that best matches the de? nition white. ________________________________________ 69. Select the combining form that best matches the de? nition milk. ________________________________________ 70. Select the combining form that best matches the de? nition lateral. ________________________________________ 71. Select the combining form that best matches the de? nition movement. ________________________________________ 72. Select the combining form that best matches the de? nition frail. ________________________________________ Match each combining form with its closest de? nition. a. kinesi(o) b. lip(o) c. lith(o) d. log(o) e. lys(o) f. macr(o) g. medi(o) h. meg(a) i. melan(o) j. micr(o) k. mio l. morph(o) 73. Select the combining form that best matches the de? nition motion. ________________________________________ 74. Select the combining form that best matches the de? nition stone. ________________________________________ 75. Select the combining form that best matches the de? nition shape. ________________________________________ Page 10 How to cite Medical Term, Essay examples

Business Idea And Its Components Samples †MyAssignmenthelp.com

Question: Discuss about the Business Idea And Its Components. Answer: Introduction: Entrepreneurship involves the procedure of starting a business and the one who starts the business is called an entrepreneur. It is an extremely wide subject. At the very core of it, Entrepreneurship is a way of thinking, it is a mindset of solving problems and creating value (Business News Daily, 2017). Entrepreneurship is crucial for any economy as it feeds on innovation which eventually leads to growth. This is the reason why governments are extensively working to support and promote businesses in the form of subsidies, grants and aids. My idea revolves around the foundation of a currency consultation firm. In the current economic scenario it has been observed that there are immense fluctuations in the Australian Dollar against the US dollar. In the last three years alone, it has been noted that the currency has touched a low of 0.6863 and a high of 1.0509 (XE, 2017). Of course, such movements in the currency will not have a direct impact on individuals, But there are various businesses including but not limited to exports and imports where the such fluctuations tend to have a major influence (ABC News, 2015). The very aim of this currency consultation firm is to help clients trace, scrutinize, control, work at decreasing the effect as well as take advantage of these movements. Need Analysis: The backbone for the success of any business is to recognize a need gap in the society and work towards fulfilling that need with the business offerings. Before starting any business, it is important to identify the right customer as that forms the backbone of the company (Harvard Business Review, 2014). The trade barometer in Australia is consistently on a rise and the upcoming forecast for the same is upward looking (Reuters, 2017). This is evidenced by the fact that Australia exported AUD 31.07bn and imported AUD 30.61bn worth of goods and services in the month of July this year (Trading Economic, 2017). Predominantly Australian trade transactions are conducted with US dollars being the currency of exchange. Therefore, it intensely and often adversely influences several export and import businesses mainly because they are incompetent to predict these currency vicissitudes beforehand. This firm aims to mend that bridge by offering consultation and advisory services wherein financial experts track the currency market and guide the clients upon various details of their business like time of booking orders, tools for hedging1 their currency from risk and also guide them on their respective banking charges2. Target Market: Phillip Kotler defines target market as a set of well-defined set of customers whose needs the organization plans to satisfy (Creighton University, 2002). The companys target market would ideally be businesses importing to Australia. Most of Australian imports include Iron ores, petroleum, gold, wheat and coal. Firms that are exporting from Australia will especially natural gas, minerals, wool and agricultural products will also be targeted. Geographically, The firm will begin operations in Sydney as the city is a home for tremendous number of exporters and importers, however clienteles would be targeted throughout the country. The positioning of the firm would be done as a niche, targeting exporters and importers with an annual turnover of more than AUD 20 million. The organization will gain competitive advantage by hiring top executives who are subject matter experts and have a solid grasp in the field of currency trading. The knowledge industry is on a rise and while selling this knowledge it is the human resource of the organization that matters the most (Forbes, 2011). Business Model: Services offered are niche and hence targeted clients would be businesses with an export/import turnover of over AUD 20 million. Most of the firms today make a lot of pricing mistakes as they fail to understand that no single pricing strategy can work for all the clients (Forbes, 2015). Hence we will be offering two different business models to our clients to choose from. Fixed Fee: In this model, services will be charged in the form of annual consultation fee which will be different for every client depending on their turnover. The payment structure would include paying the fees in two parts. A part of the remuneration would be made in advance and a part after initial 6 months of service. The advance fee will help us cover the cost for getting the clients on board. Also, this model brings an element of trust among the clients specifically when they are given an option to pay half of the fees after six months. Profit Sharing: In this model, clients can choose to share their profits monthly or quarterly, depending on their business cycles, based on our advice. This is done as the time between getting an order and actually delivering the good can range between one month and six months. Systems would be appropriately placed in order to track when and how much have the clients benefitted from the guidance of the experts. And a daily updated portfoliomanagement sheet would be sent to clients regarding the same. Business Model Canvas Key Partners Key activities Value Proposition Customer relations Customer segments Two key personnel. Head of sales Head of consulting Customer relationship management Research Market analysis Selling Customer profiling Marketing and PR After sale and pre sale service Awareness of currency markets Reduced risk due to currency movement Rise in profit margin Every Day advisory and market update Fortnightly meetings Dedicated CRM personnel to every client Customer portfolio managers Export businesses Import businesses Banks Financial institutes Institutional investors Day traders Key Resources Channels Financial analysts Bloomberg/ Reuters terminal Library of Research reports Data team Human resources Events One on one meetings Cold calling by data team References by existing clients Marketing and PR Activities Cost Structure Revenue Structure Fixed cost Employee salaries Land and building expenses lease payments and rent Bloomberg/ Reuters terminal Variable Cost: Office utilities Travelling expense Consultation fees paid by clients Monthly fees for live screen Bonuses shared on profits made by clients Services offered: Currency Consultation Chief Service provided by the organization will be currency consultation. Wherein a team of financial analysts will study the past and predict the future movements in AUD with respect to other currencies after a rigorous fundamental and technical analysis. This forecast will be disclosed to our clients in the form of personal telephonic advisory on every FX transaction they incur. We would have a separate team to do this analysis and track the market. Fundamental analysis includes scrutinizing the data of a country and understanding its impact on the currency. These data collected include unemployment rates, inflation, GDP growth rate, interest rate fluctuation and minutes of RBA meetings etc. (Forex Factory, 2017). Whereas technical analysis involves study of the historic movements in the currency and mathematically forecasting the future trends. This is achieved by use of Bloomberg and Reuters terminals as currently they are the most effective tools of financial analysis (Financial Times, 2017) Live Screen An Ancillary assistance offered would be a Bloomberg or Reuter linked live screen where clients will be able to monitor the live movement of AUD against all other currencies as and when it happens. Most of the websites and news channels show slightly lagged rate and it becomes difficult to negotiate with the banks as they do not consider these as efficient tools. Only Reuters and Bloomberg terminals provide exact rates and these are really expensive terminals. This is where the need gap comes, and this is filled by creating live screens that are Bloomberg linked. They are not as accurate as Reuters or Bloomberg but far more effective than new channels. Once the clients have this screen, they are in a better position to negotiate with the bank and get a better exchange rate. This can be explained better with an example: Consider a company ABC exports sells its goods to USA and charges the importing company USD 1 million. Upon completing the order, client makes a payment and this USD 1 million reach ABC exporters bank. Now bank will decide at what rate the exchange should be made. If the bank offers AUD 1.10 per dollar instead of AUD 1.25, ABC exports makes a direct loss of AUD 150000. This is where live screens come into picture as many banks today are taking advantage of the lack of available tools in the market and cheating clients by offering a lower interest rate. In fact research shows that it is the big banks who offer make the most money and most expensive way to buy or sell foreign currency (Herald, 2017). Customized Strategies Upon getting the client on board, our analysts work on designing customized hedging strategies for clients and provide guidance on how they can be protected from currency fluctuations. Currency hedging requires deep understanding of various tools and our team of experts have extensive and detailed knowledge of these. Therefore, at any point of time they will assist the client with the most appropriate tool. Due to the rising Australian dollar, currency hedging is again gaining ground with investors (The Australian, 2017). Today there are various ways of hedging the currency and gaining protection from avoidable risks. Different tools work well in different scenarios. Most of the times, the clients are unaware of these tools and hence end up making losses. The team of experts at our firm will ensure that every client has a customized strategy. And these may depend on the size of the order, the country counterpart, macro-economic outlook of both the countries, cost of the tools and expected trends of both the currencies. Research Reports One of the additional services provided to the clients would be an unlimited access to research reports. These reports would be available on the company website and the clients would be given an ID and password to access the same. Other individuals or firms who wish to access these reports will be charged. This service is provided for clients to have a written validation of the views of our company and for the company to have a bank of data which will be valuable as the years pass by. Organizational Structure Organizational structure basically elaborates on how various subunits are divided and how well are they coordinated for task completion (Organization development and change, 2013). It is very important that every entrepreneur pays attention to the kind of organization structure that must be in place. CEO and Managing Director Like every other organization the role of the CEO would be to be at the top of the things. In a startup structure, the CEO would be responsible for getting investors and ensuring the business goes as planned. It is important that the CEO puts his best foot forward at all times as he or she is the face of the organization. CEO becomes a brand and it is imperative that the brand must be preserved by their behavior (Forbes, 2012). CEO is involved at the strategic level of the business and any new policies or structural changes are approved by the CEO. Head of Consultation Head of consultation must ensure that the researchers are doing their job efficiently. He or she is responsible for ensuring that the entire firm holds the same view on the currency. Because it is a knowledge center, sometimes financial experts can get biased by their personal opinions on the matter. It is the responsibility of the head of consultation department to supervise and approve every report published by the firms and every strategy sent to the clients. Fundamental and Technical Researchers The aim of these researchers is to analyze fundamental and technical data as per their expertise and offer a view on the currency. They must understand how to club both of the data together and bring out the best forecast as different kind of analysis are better suited for different currencies (DailyFX, 2012). They also need to write research and release reports to the clients and formulate strategies for them as and when required. This team must be hired with excruciating detail as their research eventually forms basis of the companys success. Client Servicing Personnel These client servicing advisors would be the client contact. Every personnel will handle not more than 10 clients at a time. They must be well versed with their views on the market and possess excellent communication and crisis management skills. They must be available to clients at all times and be able to maintain positive relationships with them. Head of Sales Sales head would be the face of the company at all times. He or she would be the first person that the client will come in contact with. It is the responsibility of the sales head to ensure that the sales team meets its targets. The four biggest qualities that a sales must have include patience, tolerance, and outgoing personality and assertiveness (Inman, 2017). They will do cold calling, attend and organize event and get referral from clients. Sales head will ensure that the entire procedure from the first point of contact till the client comes on board is smooth. Pre sales team This team will ensure that the sales team is prepared every time they go for a meeting. They will make presentations for the sales team, inform them if there are any upcoming events and basically make the sales procedure smooth for the sales team. Client relationship management CRM is a very critical function in any organization today. A strong connect with customers help build long term relationships with them (Fox Business, 2012).Client relationship management team will ensure that clients are satisfied with the services. They will be responsible for taking feedback from clients, organizing events for them. A CRM contact will also be assigned to every client once they are on board and the client can contact that person in case of any issues, queries or grievances. Human Resource Head Human resource head has to make sure the human resources of the firm are in place. In order to survive the competition, it becomes imperative to increase the efficiency of organizations resources with the help of HRD (Harvard Business Review, 2008).The responsibilities of the HR head fall under the spectrum of recruiting, training development, team building, exit interviews, compensations and any other issues faced by the employees. HR Team and Admin HR head would be leading a team of employees actively involved in HR functions. Along with this, an Admin would also be in place in order to ensure the everyday functioning in the office remains smooth. Bringing in office supplies, ensuring communication within the office, maintaining files and fulfilling other office needs as and when they arise are functions of the admin. References: ABC News, 2015, Falling dollar, rising fortune https://www.abc.net.au/news/2015-08-05/jericho-a-falling-dollar,-a-rising-fortune/6673074, viewed on 19 September, 2017. Business News Daily, 2017, What is entrepreneurship, https://www.businessnewsdaily.com/2642-entrepreneurship.html, viewed on 20 September, 2017. Cummings, T. G., Worley, C. G. (2014).Organization development and change. Cengage learning. Daily FX, 2012, Fundamental and Technical analysis, https://www.dailyfx.com/forex/education/trading_tips/daily_trading_lesson/2012/01/20/Technical_Versus_Fundamental_Analysis_in_Forex.html, viewed on 20 September, 2017. Financial Times, 2017, Bloomberg suffers rare drop, https://www.ft.com/content/6b547cb8-1396-11e7-80f4-13e067d5072c, viewed on 19 September, 2017. Forbes, 2011, The rise of the knowledge market, https://www.forbes.com/sites/jenniferhicks/2011/06/27/the-rise-of-the-knowledge-market/#548711e61721, viewed on 19 September, 2017. Forbes, 2012, As CEO are you putting your best foot forward, https://www.forbes.com/sites/theyec/2012/08/08/as-ceo-are-you-putting-your-best-face-forward/#6bb4e4016df2, viewed on 20 September, 2017. Forbes, 2015, The biggest mistake you can make while pricing services, https://www.forbes.com/sites/ianaltman/2015/12/22/the-biggest-mistake-you-can-make-pricing-services/#d5ca15da38a8, viewed on 19 September, 2017. Forex Factory, 2017, Economic calendar, https://www.forexfactory.com/calendar.php, viewed on 19 September, 2017. Fox Business, 2012, Building a strong relationship with your customer, https://www.foxbusiness.com/features/2012/01/27/building-strong-relationship-with-your-customers.html, viewed on 20 September, 2017. Harvard Business Review, (2008), Connecting HR with Competitive Advantage, https://hbr.org/2008/06/connecting-hr-with-competitive, viewed on 20 September, 2017. Harvard Business Review, 2014, Choosing the right customer, https://hbr.org/2014/03/choosing-the-right-customer, viewed on 20 September, 2017. Herald, 2017, Australians are being ripped off on currency exchange, https://www.theherald.com.au/story/4873088/australians-are-being-ripped-off-on-currency-exchange/?cs=2373, viewed on 19 September, 2017. Inman, 2017, Four qualities of a sales agent, https://www.inman.com/2017/09/18/4-qualities-to-look-for-when-hiring-an-inside-sales-agent/, viewed on 20 September, 2017. Kotler, P, 2011, https://people.creighton.edu/~shu02225/nps_c_04.html, viewed on 20 September, 2017. Reuters, 2017, Australias central bank holds fire as economy on the rebound, https://www.reuters.com/article/us-australia-economy-currentaccount/australias-central-bank-holds-fire-as-economy-on-the-rebound-idUSKCN1BG07D?il=0, viewed on 20 September, 2017. The Australian, 2017, Rising Aussie dollar puts hedging back on investors agendas, https://www.theaustralian.com.au/business/wealth/rising-aussie-dollar-puts-hedging-back-on-investors-agendas/news-story/431f95c162d6811d80b005330d8cd5f6, viewed on 20 September, 2017. Trading Economics, 2017, Australian Exports, https://tradingeconomics.com/australia/exports, viewed on 20 September, 2017. Trading Economics, 2017, Australian Imports, https://tradingeconomics.com/australia/imports, viewed on 20 September, 2017. XE, 2017, AUD to USD Chart, https://www.xe.com/currencycharts/?from=AUDto=USDview=5Y, viewed on 20 September, 2017.